Product Report

Workflow

Version -

Function: Manages the flow of electronic information such as email, documents, forms, images, faxes, and data. Limited interoperability in SC.

Dependencies: Windows, Exchange 5.5 Server, Microsoft Management Console

Quantity owned: 1

License Type: -

Approx. Unit Cost: $

Web Site: www.eastmansoftware.com/

Comments:
Eastman Software Enterprise Workflow streamlines the flow and management of information and knowledge throughout your organization. It eliminates inefficient processes, including those involving paper when used in conjunction with Eastman Software Enterprise Imaging. And by tying your back office work processes to front office Web interfaces, Enterprise Workflow can bring your enterprise closer to customers and clients. This capability opens up tremendous opportunities to improve time to market, exploit new revenue opportunities, reduce costs, and drive higher profits. Whether your organization is operating in traditional lines of business or evolving to become an e–business, Eastman Software Enterprise Workflow is the key to success. Streamlining the flow of work enterprise–wide Eastman Software Enterprise Workflow is a production–grade business process management product that streamlines the flow and management of information. With this robust software product, you can integrate e–business, legacy and client/server applications, manage access to corporate data, capture business–processing rules, and coordinate the flow of work throughout your organization. It's a powerful, cost–effective way to reduce process cycle times, enhance quality, and gain tighter accountability. Enterprise Workflow integrates easily into your existing computing environment, employing a distributed architecture and industry standard components. This open, distributed approach enables you to automate business processes and seamlessly coordinate the flow of work to the right people, at the right time regardless of their physical location. Work can come from a wide variety of sources–electronic documents, images, databases, faxes, the Web, or manual data entry. They are all brought together into a highly structured environment that moves work efficiently through single or multiple business processes according to the precise rules you specify. Managing business processes anywhere, any time Work is managed across groups of servers that are configured as a single Enterprise Workflow domain. Multiple domains may be connected across a local area network (LAN) or linked across your entire enterprise on a wide area network (WAN) and integrated with document archives, input devices, and a central document index called an Enterprise Catalog. In addition, work from one domain can easily be transferred to another domain. This opens up enormous possibilities for maintaining continuous business processes around the clock. For example, processes can "follow the sun"–enabling organizations in New York to seamlessly pass work to Los Angeles; Los Angeles to Tokyo; and Tokyo to London–as the workday ends in each region of the globe. This scenario not only extends productivity, but because information is managed by a central Enterprise Catalog, customers can contact your organization any time, anywhere and service representatives will have instant access to the most up–to–date information right at their desktops. With integration to Microsoft Exchange, Enterprise Workflow also makes it easy for Exchange users to initiate workflow from within their Exchange Inbox or for Enterprise Workflow users to handle exceptions through e–mail. The key is the Enterprise Workflow Connector for Microsoft Exchange, a bi–directional bridge that enables copies of work items, data, and attachments to be shared between Enterprise Workflow and Exchange. With Eastman Software Enterprise Workflow, business processes can even be extended out to the web. By using the Enterprise Workflow Web Connector, you can enable access to information by web–based users, customers, suppliers, or partners to create a comprehensive, end–to–end e–business solution. Data integrity is preserved through an enterprise data locking service that prohibits modification of content by users from multiple domains. Enterprise Workflow is the key to helping your people be more productive, ensuring your processes are more manageable, and enabling your entire organization to be more competitive. Enabling non-stop processing for mission-critical work To truly ensure 24 x 7 operations, Enterprise Workflow incorporates Fail–Safe Technology that eliminates the possibility that work is disrupted within a structured business process. It's essential and reassuring to know that your organization will stay productive and competitive around the clock. Fail–Safe Technology takes advantage of the Enterprise Workflow architecture to achieve work protection. Each server within an Enterprise Workflow domain contains all the required work queues and processing functions, but only a subset of the work items to be processed. In the event of a server failure, Enterprise Workflow automatically re–routes work items to avoid the failed server, thus allowing critical processing to continue without interruption. Growing smoothly as your work requirements evolve Enterprise Workflow is highly scalable business process management software that smoothly grows with your organization and your volume of work. By leveraging its flexible, component–based architecture, Enterprise Workflow scales easily from a single workgroup to a geographically dispersed enterprise solution. Within this unique, modular environment, you can easily increase processing power by simply adding a server or deploying a larger SMP machine. This approach puts control in your hands to decide how and when to grow your system, while protecting your existing investments in hardware, software, and peripherals. Building on industry standards to ensure lasting value Business investments today must be carefully chosen to ensure their lasting value as technologies change and evolve over time. Fundamental to weathering changes in technology is choosing a solution built on industry standards. Eastman Software has always been a major player in setting and implementing industry standards, and Enterprise Workflow reflects its strong position on these issues. Eastman Software actively participates in more than a dozen industry standards efforts, including the Workflow Management Coalition (WfMC), Open Document Management API (ODMA) and FlashPix. Eastman Software also developed the Imaging for Windows software that resides in the Microsoft Windows® 95/98, Windows NT 4.0, and Windows 2000 operating systems. Imaging for Windows delivers advanced imaging capabilities and is the de facto standard in 32–bit desktop imaging around the world. Simplifying management through the Microsoft Management Console Eastman Software has made Enterprise Workflow very easy to manage, enabling you to set server properties, as well as start and stop workflow services, through a Microsoft Management Console (MMC) snap-–in. That way, you can manage workflow servers using a common console that also manages other servers in your network, such as Microsoft Internet Information Server and Microsoft SQL Server. With the Enterprise Workflow MMC snap–in, you can manage an entire enterprise consisting of numerous workflow domains all from a single interface, including remote configuration of user-accessible service properties. You get extensive flexibility to change configurable properties while a service is running, and changes to most configurable properties take immediate effect–with no need to restart. You can also integrate Enterprise Workflow into existing systems and third-party services with COM objects called Management Components. Enhance all your business processes from the back office to the web Enterprise Workflow provides important benefits to your organization on its own, but it can also be a valuable component to a comprehensive business process management solution that includes imaging and Enterprise Report Management (ERM). As part of the Enterprise Work Management Series, Enterprise Workflow, Enterprise Imaging, and Enterprise ReportsNow products are tightly integrated, making it easy to add functionality to your Enterprise Workflow solution without overhauling your underlying systems. Working together, the components of the Enterprise Work Management Series allow you to automate, manage, and improve critical business processes, while seamlessly integrating documents, images, report streams, and other forms of information into those processes. What's more, by leveraging the Eastman Software Web Connector and Client API, data from the web and existing line–of–business applications can be integrated easily into workflow, imaging, and ERM applications without disrupting normal operations.

Supplier: Eastman Software

Supplier Type: Mfg.

Supplier POC: -

Supplier Email: es.correspondence@eastmansoftware.com

Supplier Address: Eastman Software Co., 296 Concord Road, Billerica, MA 01821

Supplier Phone: 978-313-7000

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